1. Acceptance of Terms
By accessing or using dilemaabstrato.com, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please do not use this website. These terms apply to all visitors, users, and others who access the site.
2. Company Information
This website is operated by DILEMA ABSTRATO - UNIPESSOAL LDA, Almargens, CXP 401 Z, 8150-013 São Brás de Alportel, Portugal. Email: info@dilemaabstrato.com. Website: https://dilemaabstrato.com.
3. Description of Services
We provide IT marketing services including strategy, brand positioning, content direction, campaign architecture, e-commerce development, analytics, and related consulting for technology-sector brands. Information on this website is descriptive and does not constitute a binding offer until confirmed in a separate written agreement.
4. Client Engagements & Contracts
Specific scope, deliverables, timelines, fees, revision rounds, and intellectual property arrangements for client work are defined in separate proposals, statements of work, or service agreements. In the event of conflict between these website terms and a signed client contract, the signed contract prevails for that engagement.
5. Acceptable Use of the Website
You agree to use this website lawfully and not to: (a) attempt unauthorized access to our systems or data; (b) transmit harmful, offensive, or unlawful content through our forms or channels; (c) interfere with website operation, security, or performance; (d) scrape, copy, or reproduce content for commercial purposes without prior written consent; (e) use automated tools to extract data or overload our infrastructure.
6. Intellectual Property
All content on this website — including text, graphics, logos, images, video, code, and design — is owned by or licensed to DILEMA ABSTRATO - UNIPESSOAL LDA and protected by applicable intellectual property laws. You may view and print pages for personal, non-commercial reference. You may not reproduce, distribute, modify, publicly display, or create derivative works without our prior written permission.
7. Confidentiality
Information shared during preliminary discussions may be treated as confidential upon mutual agreement or as stated in a separate NDA. We expect the same respect for our proprietary methodologies, pricing, and unpublished materials. Nothing in these terms creates a confidentiality obligation beyond what is agreed in writing for a specific engagement.
8. Fees, Payments & Invoices
Fees for services are quoted in proposals or contracts and are exclusive of applicable taxes unless stated otherwise. Payment terms, invoicing schedules, and late-payment conditions are defined in client agreements. Website content does not create payment obligations; commercial terms apply only after both parties accept a written proposal or contract.
9. Disclaimer & Limitation of Liability
This website and its content are provided on an "as is" and "as available" basis for general information about our studio and services. To the fullest extent permitted by law, we disclaim liability for any direct, indirect, incidental, special, or consequential damages arising from your use of this website or reliance on its content. Nothing in these terms excludes or limits liability that cannot be excluded under Portuguese law, including liability for fraud or wilful misconduct.
10. Indemnification
You agree to indemnify and hold harmless DILEMA ABSTRATO - UNIPESSOAL LDA from claims, damages, losses, or expenses (including reasonable legal fees) arising from your unlawful use of the website, violation of these terms, or infringement of third-party rights through content you submit to us.
11. External Links
Our website may contain links to third-party sites, including map services and social platforms. We are not responsible for the content, availability, policies, or practices of external websites. Accessing third-party links is at your own discretion and risk. We recommend reviewing the terms and privacy policies of any external site you visit.
12. Termination & Suspension
We may suspend or restrict access to the website, without prior notice, if we reasonably believe you have violated these terms or engaged in conduct that harms the site, our systems, or other users. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — remain in effect.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or website functionality. The updated version will be published on this page with a revised date where applicable. Continued use of the website after changes are published constitutes acceptance of the updated terms.
14. Governing Law & Contact
These terms are governed by the laws of Portugal. Any disputes shall be subject to the jurisdiction of the competent courts in Portugal, without prejudice to mandatory consumer protection rules where applicable. For questions about these Terms of Service, contact info@dilemaabstrato.com or write to DILEMA ABSTRATO - UNIPESSOAL LDA, Almargens, CXP 401 Z, 8150-013 São Brás de Alportel, Portugal.